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Privacy Policy

Privacy Policy 

Effective Date: 18 April 2025

This Privacy Policy describes how we collect, use, and protect your personal information when you visit our website or contact our practice.

1. Information We Collect

We may collect the following personal information:

  • Name, phone number, and email address (via contact forms)

  • Health-related information if submitted voluntarily through online forms

  • IP address and browsing data through cookies and analytics tools

2. How We Use Your Information

  • To respond to appointment requests and inquiries

  • To provide you with relevant healthcare information

  • To improve the website’s functionality and user experience

  • To comply with legal or regulatory obligations (e.g. medico-legal reporting)

We will never sell, rent, or trade your personal information.

3. Data Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorized access, disclosure, or misuse.

4. Third-Party Tools & Cookies

Our site may use Google Analytics and similar tools to gather website usage data. You can manage cookie preferences through your browser settings.

5. Your Rights

In accordance with the Protection of Personal Information Act (POPIA):

  • You have the right to access, correct, or request deletion of your personal information.

  • You may request that we stop processing your data at any time.

To make a request or raise a concern, contact us at:
Email: hello@drkrmsenoelo.com
Phone: 068 450 0819

A legal disclaimer

The information provided on this website is intended for general educational and informational purposes only and should not be considered a substitute for professional medical advice, diagnosis, or treatment.

By visiting this site, you acknowledge and agree to the following:

  • The content on this website is not intended to replace consultation with a qualified healthcare provider.

  • No content on this site constitutes a doctor–patient relationship.

  • Always seek the advice of your psychiatrist, physician, or other qualified healthcare provider with any questions you may have regarding a medical condition.

  • In the case of a mental health emergency or crisis, please contact your local emergency services immediately.

Dr. KRM Senoelo and her team strive to ensure that the information provided is accurate and up-to-date, but do not guarantee the completeness, reliability, or accuracy of any content. Any reliance you place on such information is strictly at your own risk.

This website may contain links to external sites for your convenience. We do not endorse and are not responsible for the content or practices of third-party websites.

Contact Information

This website is  managed and operated by:
Euphony Brands on behalf of Dr. KRM Senoelo – Specialist Psychiatrist
Akeso Clinic - Arcadia
875 Francis Baard Street, Arcadia, Pretoria, 0083
068 450 0819
hello@drkrmsenoelo.com

Contact Dr. KRM Senoelo

hello@drkrmsenoelo.com
0684500819
Akeso Clinic, 875 Francis Baard Street, Pretoria, South Africa 0083

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© 2035 by Dr. KRM Senoelo.  Designed by Euphony Brands

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